[Notice] Changes to Accepted Services

Thank you for your continued patronage of Ishikawa Engineering.

Since our establishment, we have handled a wide range of services, including general maintenance. However, in recent years, due to increased workload and staff shortages, we have been facing challenges in maintaining service efficiency and our current support system.

Furthermore, structural issues within the industry, such as changes in the working environment due to work style reforms and difficulties in securing mechanics, have compounded the problem, making it difficult to continue providing the same level of service with our current system.

In addition, with the expansion of our overseas business, our scope of operations has also grown. To provide stable services with a limited number of staff, we have determined that it is necessary to select and focus on specific tasks.

Going forward, with a small team, we will transition to a system that focuses on the development, sales, and installation of our proprietary products, aiming to maintain and improve our specialization and quality.

We regret to inform you that we will no longer be able to accept the following services:

[Services We Can No Longer Accept]

• Installation of navigation systems, dash cameras, radar detectors, etc.
• Coding change services
• Installation or replacement of parts or oils purchased elsewhere and brought in by the customer
• Replacement of tires purchased elsewhere and brought in by the customer
• Repairs of vehicles where genuine parts are no longer supplied by the manufacturer
  
• Repairs of aftermarket parts not sold or installed by us, or consultations regarding abnormal noises, etc.
• The following services, unless they are contingent on the installation or replacement of our proprietary parts:
  ・Diagnosis and repair of engine malfunctions or abnormal noises
  ・Inspection of suspension components or consultations regarding abnormal noises
  ・Diagnosis and repair of defects in electrical components (interior/exterior electrical components, air conditioning, etc.) installed at the time of new car purchase
  ・Repairs of engine-related failures (including oil leaks, water leaks, etc.) installed at the time of new car purchase
  ・Repair or replacement of transmission and drivetrain main body

Please note that for vehicle inspections and 12-month inspections, we may not be able to accept them if they include any of the above-mentioned services.

For body and paint repairs due to accidents, we will handle them in consultation with our partner workshops.

[General Repair Services We Will Continue to Provide]

• Sales, installation, or tuning of our proprietary parts
• General repair and refresh services required in conjunction with our proprietary tuning services
• General repair and refresh services required in conjunction with the replacement or installation of our proprietary parts
• Transmission repair or overhaul associated with the installation of our proprietary LSDs
• Refresh and adjustment services for vehicles equipped with our products
• After-sales support for vehicles where parts sold by us have been installed or tuned

By focusing on our specialized areas, we aim to consistently provide higher quality services.

We apologize for any inconvenience this may cause our customers and ask for your kind understanding.

Ishikawa Engineering Co., Ltd.