How to use
●About quotation and stock confirmation
- If you wish to purchase or install any of our products, please be sure to check stock availability before placing your order.
- Please use the inquiry form to request a quote and check stock availability. We will contact you to let you know the price, delivery date, installation fee, etc.
- Please feel free to contact us by phone or fax.
●About application and payment method
- Please let us know your desired product, work content, and desired date by contacting us via the inquiry form or by phone.
- Payment methods available in store are cash, credit card, cashless payment, and credit card shopping loans.
・Available QR code payments
- PayPay
- Rakuten Pay
・ Credit card companies that can be used
・Available payment terms: lump sum / revolving / installments (3 or more)
- Note 1) Two-part payments and lump-sum bonus payments are not accepted.
- Note 2) Vehicle inspection fees (weight tax, stamp duty, compulsory automobile liability insurance premiums, etc.) cannot be paid by credit card.
・ Available credit companies
- Jacks
- Aplus
●About mail order application and payment method
- You can order from the various product pages.
- If you need to confirm compatibility, please contact us using the inquiry form or by phone.
- Depending on your payment method, your order will be shipped within 1-3 business days.
・Payment methods available
- Bank transfer (Yokohama Bank)
- Credit cards accepted
- PayPal
- Cash on delivery (cash payment only)
*For products that need to be ordered, arrangements will be made after receiving the product price, and we cannot accept returns or cancellations due to customer convenience, so please note.
●About shipping fees for mail order
The price varies depending on the product price per order.
30,000 yen (tax included) or more > Free shipping
Under 30,000 yen (tax included) > From Hokkaido to Kyushu, the shipping fee is 1,100 yen (tax included) nationwide
*Large items such as aero parts and mufflers are excluded.
*Excluding Okinawa and remote islands. Please contact us separately.
●About back-ordered products
For products that need to be ordered, we will arrange for the item to be delivered after receiving the product price as a deposit, and we cannot accept returns or cancellations due to customer convenience, so please note.
You can choose from the following methods to deposit your deposit:
・Bank transfer
Yokohama Bank, Sagami-Oono Branch, Regular Account 6070334 Ishikawa Engineering Co., Ltd.
・Square
You can use Square credit card payment service.
*You can pay by credit card using the email (invoice) you receive from Square.
- PayPal
You can use PayPal credit card payment service.
*Only available to those who are subscribed to PayPal.
●Returns and exchanges
- Please contact us within 3 days of receiving the product for returns or exchanges.
- If there is any defect or malfunction in the product, please contact us within 3 days after receiving the product.
*Please note that the customer is responsible for shipping costs when returning the product.
・Returns and exchanges are not possible for the following reasons.
*If due to customer's convenience.
*After installation or painting, etc.
*For made-to-order products such as aero parts.
*For ordered items.
Contact Information
- TEL: 045-442-8777
- FAX: 045-442-8776
- E-mail: info@ishikawa-engineering.com